Susan Nicholson is a senior executive with a strong focus on customer-centric and stakeholder management, demonstrated by her success in driving strategy and change initiatives across diverse sectors including high-growth technology environments. Currently serving as the General Manager of Digital Payments for Australia Post, Susan brings a wealth of experience to her role. Previously, she was Director of Product and Marketing at NYSE-listed payments processing and information management systems company WEX Inc.

Susan’s extensive strategic leadership experience includes direct reporting to subsidiary boards. She has also contributed to the advancement of gender parity, diversity, and inclusion as a Member of the Advisory Board of Women in Payments, a global organisation dedicated to supporting women in the payments and fintech industries. Susan has served on the Board of St Columba’s Primary School in Elwood, demonstrating her commitment to community and education.